Abstract The study aimed to identify the impact of artificial intelligence on improving smart management at the Ministry of Digital Economy and Entrepreneurship in Jordan. The study focused on the variables of artificial intelligence, namely artificial intelligence applications, computer networks, and the continuity of education and training. The study relied on a questionnaire to obtain primary data, which was distributed to departments concerned with artificial intelligence and smart management. One of the most important findings of the study is the positive impact of all study variables on improving smart management at the Ministry of Digital Economy and Entrepreneurship in Jordan, in terms of computer networks, continuity of education, and artificial intelligence applications. Among the most important recommendations are: Establish a dedicated department within the Ministry whose job is to collect and update data related to current and future customers, using both fixed and dynamic databases, and Establish regulations and legislation within the Ministry of Digital Economy that document all previous experiences, whether of employees or citizens themselves, within expert systems data. This facilitates innovative decision-making, free from bias or personal opinions.