An Analysis of the Self-rated Job Performance and Job Satisfaction
Relationship in Jordanian hospitals
Abstract
An Analysis of the Self-rated Job Performance and Job Satisfaction
Relationship in Jordanian hospitals.
The purpose of this study was to examine the relationship between nurses' performance
and nurses' satisfaction in Jordanian government and private hospitals. Specifically, it aimed to
answer the following questions:
1. What is the relationship between nurses' performance and nurses' satisfaction?
2. What is the relationship between each nurses' individual performance aspect and
each nurses' individual satisfaction aspect?
3. Are there any significant differences between government and private hospitals on
nurses' ratings of their Satisfaction and on each individual satisfaction aspect?
4. Are there any significant differences between government and private hospitals on
nurses' total performance and on each individual performance aspect?
This study consisted of 303 registered nurses working in the five largest government
hospitals and the five largest private hospitals in Jordan. A Job Satisfaction Index Scale
developed by Smith and his colleagues ( Smith, Kendall & Hulin 1969) and an instrument
developed by Zammuto, et al. (1982) were adapted and translated into Arabic for this study.
The results showed a moderate relationship between nurses' overall effectiveness and
nurses' overall satisfaction (r=.36). A weak relationship was found between nurses' total
performance and nurses' overall satisfaction (r=.15). A strong relationship was found between
nurses' overall effectiveness scores and nurses' overall satisfaction scores (r=.43). A moderate
relationship was found between nurses' total performance and their total satisfaction (r=.29). A
strong relationship between nurses' overall satisfaction and between nurses' satisfaction total
scores (r=.66). A strong relationship was found between nurses' overall effectiveness and
nurses' performance total scores (r=.51). Significant differences were found between government
and private hospitals in nurses' satisfaction (t=-3.97, p=.000). No significant differences were
found between government and private hospitals in nurses' total performance scores (t=-1.52,
p=.128).